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About Us

Introduce you to the company's development history, corporate structure, operating market and other more detailed information

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Company Profile

PT. NovaMed Biotech Indonesia is a comprehensive solutions provider specializing in clinical testing, smart healthcare, health information technology development, R&D, sales, and service.
With over 10 years of experience in clinical diagnostics and smart healthcare, Novamed Biotech has consistently provided customers with high-quality products and applied technology solutions.

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Development History

2011-2020:Originated in China, main business(clinical testing, information construction)customer main body: hospitals.

2020-2022:Main business: medical, manufacturing, industrial,third-party medical laboratory. lVD in vitro diagnosisCOVlD-19 antigen business exceeded 10 million.

2023-2024:Clinical testing, medical informationconstruction, intelligent solutions.

2025-:Keep moving forward in the future.....

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Branch Distribution

From Chongqing to Shanghai, from the Indonesian archipelago to the banks of the Hong Kong River, and then to the gateway to Guangxi, our footprint spans Asia's core economic circle. Each branch represents a commitment to quality and service.

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Company Structure

Our clear company structure ensures peace of mind when shopping.

From our CEO to every customer service representative, we have a clear division of labor: financial oversight, business negotiation, sales support, marketing planning, and administrative support—every step is seamlessly integrated to deliver the best products and services to you.

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Mission and Values

With honest and professional services, we strive to build a technology company that customers rely on most; with customer needs as the driving force for innovation, we strive to move forward for a better experience, a better life and a better future.

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Exhibitions, certification and qualifications

Each certificate is stamped by an internationally recognized authority, ensuring safety and quality are visible and verifiable.
We regularly attend trade shows around the world, connecting with buyers and sellers from around the globe to bring you the latest and greatest products as soon as possible.

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Expert introduction

Meet the minds behind every product — our expert team turns decades of know-how into the quality you can trust.

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Service System

From your first click to long after delivery, our 360° Service System keeps you covered—fast answers, real humans, zero hassle.

  • Installation, Commissioning & Maintenance

    • Professional on-site installation and precise commissioning ensure equipment runs stably and efficiently.
    • Scheduled preventive maintenance and care extend service life and keep performance at its peak.

  • On-Site Training & 3-Year Warranty

    • Expert engineers provide on-site training, guiding every relevant staff member to full operational proficiency.
    • Industry-leading 3-year warranty plus lifetime free software upgrades safeguard your investment.

  • Custom Design & Rapid Response

    • Custom solutions—software interface, window colors, desktop and rail designs—tailored to your exact needs.
    • 5-minute response, 1-hour problem identification, 12-hour on-site arrival; spare-unit service available.

  • Dedicated After-Sales Support

    • Local, professional after-sales team delivers attentive, high-quality service.
    • Periodic on-site inspections and proactive check-ups ensure continuous, trouble-free operation.

Team Introduction

Meet the people powering every breakthrough—our diverse, driven team turns bold ideas into the reliable products you trust.

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Contact With Us

Need answers in seconds?
Connect with us anywhere—public channels, private DMs, or your favorite social app. One click, real people, instant support.